Syracuse Airport announced its 20 year master plan to improve airport facilities and provide travelers with a better experience. Customer Experience Manager, Matt Swejbka sat down for an interview to discuss the plan more in depth.
Transcript
Anisa Williams: Parking at Syracuse Hancock International Airport has been an ongoing problem for travelers. N-C-C’s, Anisa Williams reports, the airport hosted its master plan open house last week and residents brought the topic up.
Customer Experience Manager, Matt Swejbka (SWEB-Cuh) says the problem is people want to use the parking garage but there isn’t enough space.
Matt Swejbka: We have like 5-thousand plus parking spaces and it’s still at times barely enough.
Anisa Williams: The plan is to build new parking garages that will provide both weather protection and shorter walking distances to the terminal for travelers.
Matt Swejbka: Our plan is to replace it with two parking garages in the same footprint, but just more capacity, and more efficiently use the space out there to squeeze more spaces out because, again we’re a unique airport and our parking demand is actually growing.
Anisa Williams: Syracuse airport is set to begin construction this year and expects to address growth and improve travelers’ experience. Anisa Williams, N-C-C News.
SYRACUSE, N.Y. (NCC News) – It’s no secret across the country that airports are getting busier. Syracuse Hancock International Airport has a master plan in place to continue to keep up with the demand of flights and travelers.
Last Thursday, Syracuse Airport announced its second master plan to update their facilities.
The master plan is a 20-year vision of how an airport needs to keep up with future demand.
It discusses how various aspects of the airport need to be developed. Some changes include improving runways, taxiways, and new parking garages.
The vision is based on forecasts of aviation activity, potential environmental effects, and community compatibility.
Syracuse Airport is currently in the development alternative phase to come up with different solutions to accommodate the demand where advanced air mobility will happen.
“First airport in the country to include Advance Air Mobility concerns in the actual developments of the master plan,” said Matt Szwejbka, customer experience manager at Syracuse Airport said to WNTQ-FM radio hosts Ted and Amy.
Syracuse Airport will soon implement their master plan which will offer a greater experience for travelers.